Our Promise
Every watch we sell is 100% authentic. That is not marketing language. It is a written commitment backed by a full refund.
Last updated: July 2026
Every timepiece sold by Big Sky Timepieces LLC is guaranteed to be authentic and to be the reference, model, and configuration represented at the time of sale. If any watch purchased from us is ever determined not to be authentic as represented, we will refund the full purchase price. This guarantee does not expire.
Before any watch is offered or shipped, we inspect and document it:
Authenticity is binary. Condition is not. We describe condition plainly, including polishing, service history, aftermarket parts, and any marks or wear. If a watch has been polished, we say so. If a component is not factory-original, we say so. We would rather lose a sale than surprise a buyer.
We state clearly whether a watch includes its original box, warranty card, booklets, and accessories. Where a manufacturer warranty remains, any coverage is provided by the manufacturer under its own terms, not by Big Sky Timepieces. We are not an authorized dealer and cannot extend or administer a manufacturer's warranty.
You are welcome to have any watch you purchase from us inspected by an independent watchmaker or authorized service center. If an inspection identifies a legitimate authenticity issue, contact us immediately and we will make it right under this guarantee.
Contact us directly with your purchase details and the findings of the inspection. We will respond promptly, review the documentation, and, if the watch is not authentic as represented, arrange return of the watch and refund the full purchase price. We do not require you to go through a dispute process to be treated fairly.
If anything here is unclear, ask before you buy or ship. Call or text (360) 852-2182, email ryan@bigskytimepieces.com, or use our contact form. You'll be talking to the owner.
Every watch we sell is inspected and verified authentic before it ships. Case, dial, movement and serial are documented, and each watch is photographed individually. If any watch is ever found not to be authentic as represented, we refund you in full. No exceptions, no argument.
Read the guarantee